Key Points

Rusanow Psychology provides psychological support for plan-managed and self-managed NDIS participants.
Ensure your NDIS plan includes funding under Improved Daily Living or allows use of Core Supports for Psychology.
Appointments are flexible, easy to book online, and don’t require a long-term commitment.
Sessions are conducted via secure video or phone, with the option to include a support person.
Invoicing and payment is managed by your plan manager or directly for self-managed clients.

If you’re a National Disability Insurance Scheme (NDIS) participant seeking psychological services, the process can feel overwhelming. This guide will walk you through the steps to access support under your NDIS plan with me. Please note that I am not an NDIS-registered provider, so I can only see clients who are plan-managed or self-managed.

1. Reviewing Your NDIS Plan

Ensure your plan includes funding for psychological support, typically under the Capacity Building category for Improved Daily Living (IDL). If your IDL budget is exhausted, your Core Supports budget may also be used, depending on your plan’s flexibility.

For assistance in reviewing your plan or confirming funding availability, consult your Support Coordinator, Plan Manager, or Local Area Coordinator (LAC).

2. Choosing Your Psychologist

Therapy is most effective when you feel comfortable with your psychologist. I offer psychological support tailored to NDIS participants who are plan-managed or self-managed. If you’re unsure whether my services are a good fit, feel free to contact me for more information.

3. Booking Your Appointment

Scheduling an appointment with Rusanow Psychology is straightforward:

Use the online booking system to select a suitable day and time.
After booking, you’ll receive intake forms to complete, ensuring a smooth and personalized experience from your very first session.

Booking a session with Rusanow Psychology is flexible, there is no obligation for ongoing therapy and you can attend as frequently as needed and stop at any time.

4. Attending Your Session

Sessions with Rusanow Psychology are conducted via a secure online video platform or phone call. For video sessions, a link is sent prior the appointment, allowing you to join directly from your browser without needing additional software.

To get the most out of your session:

Find a quiet, private space where you feel at ease.
Approach the session with an open mind and readiness to share your concerns.

NOTE: You are welcome to invite a support worker, friend, or family member to accompany you during your sessions if appropriate.

5. Invoicing and Payment

For Plan Managed NDIS participants, your plan manager is invoiced directly, so you won’t need to worry about invoices or payments (though you may request copies of invoices for your records if you wish). If you're self-managed, invoices will be sent directly to you for payment via your NDIS plan.

6. Ongoing Support

Following your initial appointment with Rusanow Psychology, you may continue with sessions at a pace and frequency that best meets your preferences, situation, and goals.

More Information about the NDIS

If you’d like to learn more about the NDIS, the following resources may be helpful:

Healthdirect
Provides comprehensive information on the NDIS, eligibility, and access to support services. Visit Healthdirect.
NDIS
Provides information on the responsibilities of the NDIS and other services in supporting individuals with mental health and psychosocial disabilities. Visit NDIS.

Accessing Psychological Support via Your NDIS Plan